Generic Questions

OpenGL error at startup
The OpenGL error is often caused by either out of date drivers or drivers without OpenGL support. Try to find  latest graphics drivers.  If there are no...
Tue, 4 Jan, 2022 at 11:34 AM
The file 'macro.cnc' contains information about behaviour of the machine. For example, how to home the machine: But, it also contains custom f...
Wed, 24 Nov, 2021 at 2:38 AM
FIFO underrun / communication / connection issues
FIFO underrun means that the controller is not fed quickly enough with motion data. The reason for this can be numerous: The PC is doing other things ...
Thu, 2 Mar, 2023 at 6:18 PM
Unable to connect to bootloader
The bootloader is only active at startup during a number of second. During this time a connection can be made or else it will start the application software...
Fri, 17 Aug, 2018 at 8:33 AM
TOS ERROR CreateProcess returned 740 The requested operation requires elevation
This would indicate that the software is not running in Administrator Mode, please close the application and start it as 'Administrator' 
Fri, 17 Aug, 2018 at 10:28 AM
How do I setup my machine parameters for speed and acceleration ?
Zuerst di Anzahl schritte pro Millimeter auf die Maschine. Stelle zum Beispiel die Endstufe ein auf 1600 pulse pro Umdrehung. Wan sie dann eine spindle St...
Fri, 17 Aug, 2018 at 12:21 PM
Do I need to activate my newly purchased device?
No, all devices are activated when they are shipped, unless explicitly stated otherwise.
Tue, 16 Apr, 2019 at 9:36 AM
Is the software for free?
The software license is included in the price of the controller boards, so you pay for the software when you buy the controller. However, the software c...
Tue, 21 Jul, 2020 at 8:35 AM
Can I upgrade from an old version?
Version 4.03.xx When you want to install a newer version we advise you to install it in a separate folder. Eg. "CNC 4.03.60', that way, you wi...
Thu, 12 Jan, 2023 at 4:26 PM
Do you support Windows XP?
Our support for Windows XP has ended at the end of 2019. The final version that supports windows XP is 4.03.46 and can be found on the download page.
Tue, 21 Jul, 2020 at 8:35 AM